DU
Sésame Autisme Rhône-Alpes and ISI DSI: A successful digital transformation with Imago
Since 2021, Sésame Autisme Rhône-Alpes – SARA (Association serving people with Autism Spectrum Disorder) has been engaged in an ambitious digital transformation with the support of ISI DSI (an IT consultancy firm) and the integration of Evolucare’s Imago DU user file.
The project is part of the french “ESMS Numérique” programme, which aims to modernise and harmonise the management of social care establishments.
For Sésame Autisme Rhône-Alpes, the challenge was clear: unify practices, centralise user data and improve security and traceability.
Imago was integrated after a rigorous selection phase, during which Sésame Autisme Rhône-Alpes focused on the actual experience of deploying Evolucare, an essential differentiating criterion to ensure the success of the project.
Paced deployment
The rollout was carried out in 11 facilities, some of them in rural areas with limited infrastructure and sometimes with a significant technical debt: « When we started out, we had to make the Internet connection viable in order to use the tool. Our network was capped at 2 MB… Today, we have reached 100 MB, but this required a lot of clean-up work. » Sébastien Deldon
In addition, the ESMS Numérique programme imposes strict deadlines. ISI DSI therefore orchestrated the ramp-up with the ARS (french regional healthcare regulatory agency), to ensure that the schedule was respected.
« We had over 100 days of deployment and training. It was essential to anchor the practices and identify relay trainers in each establishment. » explains Isabelle Sauvageon.
Removing technical and human obstacles
The ageing infrastructure represented a major challenge. It was imperative that each workstation be optimised to ensure continuity of service and guarantee the correct infrastructure for the proper deployment and adoption of tools by staff. « The challenge was to enable users to work without encountering recurring technical bottlenecks. » explains Sébastien Deldon.
Hardware and technical optimisation was complemented by human support through the introduction of two application managers whose role was to act as a link between the different parts of the project.
Imago DU: an intuitive, comprehensive solution!
Imago DU has established itself as a key tool for Sésame Autisme Rhône-Alpes; the software centralises user data, simplifies traceability and enables automatic reports to be produced.
« Imago DU’s visual appearance and pictograms make it easy to learn, which is essential for our teams. »
Associated services such as Evolucare Analytics [link to product page] from Evolucare are seen as medium-term prospects for developing the management of each structure’s activity,’ explains Isabelle Sauvageon.
For Sésame Autisme Rhône-Alpes, the key to success lies in the methodological rigour and ongoing support that Evolucare has been able to provide with ISI DSI. The teams’ functional and technical expertise were invaluable allies in defining an effective, agile deployment.
Ambitious plans for the future!
Sésame Autisme Rhône-Alpes has no intention of stopping there. The association would have additional needs regarding Imago’s functionalities, in particular tools relating to GPEC (Gestion Prévisionnelle des Emplois et des Compétences) and HR management, functions that were not included in the ESMS NUMERIQUE programme. « We want to develop global reports that include accounting, user management and ANAP indicators. » says Sébastien Deldon.
Another pilot project, Imago Mobile, is also being considered to give families real-time access to users’ activities.
Clic to discover Sesame Autisme Rhône-Alpes website (in french)